use of information and communication technology in education

Technology is now being used in different sectors. Its benefits put a great advantage on institutions that use it. That is why the use of information and communication technology in education must be discussed.

Education is considered to be one of the most important parts of one’s life. That is because it is a powerful tool in fighting inequalities such as poverty. So, one’s education must always be given utmost importance.

With that being said, there are different upgrades introduced to this sector. These upgrades aim to improve the quality of education given to children. In addition, these aim to increase the effectiveness of the methods of teaching by simplifying them.

Today, one of the most used technological advancements is information and communication technology or ICT. The use of information and communication technology in education has been very beneficial.

So, let us discuss this technology. Further, we will be talking about the use of information and communication technology in education. 

What is Information and Communication Technology?

Information and communication technology or ICT is defined as the infrastructure and other components that make modern computing possible. 

This involves the hardware which are computers, software systems, and an internet connection. This tool makes it easier for industries like the education sector to do their basic tasks.

The tool also allows educational institutions to host transactions in a fast and efficient manner. That is why the use of information and communication technology in education is essential in today’s setup. 

Below are some examples of the uses of ICT in the education sector.


As mentioned, ICT covers both hardware and software. Today, there are different types of software that allow educational institutions to automate processes such as admissions.

But why do we have to incorporate admissions in this? Admissions, to what the majority of us know, is the process of enrolling a student. However, admissions go way beyond that. 

Admissions also include the marketing strategies and customer relation services that happen before a successful enrollment. Marketing strategies refer to the methods of how educational institutions can attract new students. Having an ICT can be a good marketing strategy as parents would be more confident with the services of the school.

Another use of information and communication technology in education customer relation services is prompt responses. The system can automate basic answers to queries regarding admission. This is helpful since it eliminates the need for manual supervision and potentially increases customer satisfaction. 

Online Learning

use of information and communication technology in education

Tools like this one can also host online learning such as attendance checking and online classes. This kind of learning method is the trend today. As we are currently yon the middle of a pandemic, face-to-face interaction is restricted, thus limiting the ways classes can be held. 

With ICT, online learning can be conducted. For example, software like GoSchooler allows educational institutions to check the student’s attendance through the system. The software can also host online classes in which two-way communication between teachers and students can be done. 

In the world we are in right now, the continuity of learning must be ensured. Through this use of information and communication technology in education, learning can still be possible. 

Online Examinations

This is connected to the point above. If online classes are being conducted, examinations will most likely be online as well. However, not all tools that allow online classes can also host online examinations.

There are kinds of software, like GoSchooler, that provide both online classes and exams. This tool allows the teachers to add the questions in the ICT system. During this phase, they can also indicate the right answers so that feedback can immediately be given.

Students can also answer the examinations on the same platform. As mentioned, the correct answers are predetermined. So, students can know the results right after taking the exams. This makes the delivery of feedback more efficient.

Feedback is important in improving one’s performance. So, these kinds of features are highly desirable. 

Communication Channel

From the name itself, communication is also one use of information and communication technology in education. In these kinds of sectors, communications between parties involved are essential.

The parties involved in education settings are the educators and the students. The smooth communication between these parties should always be ensured as it creates a better learning environment.

When students are updated regarding important school matters, they can attend to their responsibilities better. Software like GoSchooler can even act as the school notice board. For example, important events can be posted in this tool to inform everyone about upcoming activities.

This tool has filing sharing features as well. This makes it easier for everyone involved to access documents and important information. 

Payroll Processing

The use of information and communication technology in education does not only focus on the services for students. The ICT covers even processes involving the school employees. 

One of these processes is payroll processing. A smooth and hassle-free payroll system keeps staff satisfied, therefore, making operations possible. 

ICT can host data input like attendance and the number of hours worked by a certain employee. Further, this should also be able to compute the salary from base payment plus bonuses or deductions. 

With this tool, payroll can be carried out smoothly and faster. 

Benefits of ICT

Below are some of the benefits of incorporating information and communication technology in your organization.

Promotes Inclusivity

Inclusivity is one of the most talked-about terms today. But what is inclusivity and why is it important in educational institutions?

Inclusivity means providing education to all children regardless of their unique attributes. Inclusive high-quality education is one that does not discriminate against a child’s background or capacities.

In the education setting that we are used to, children with physical disabilities often cannot participate. Their disabilities prevent them from physically going to schools and receiving that kind of education.

However, with the use of information and communication technology in education, they can learn in the comforts of their home. Online education through ICT makes this possible. 

Saves Time

ICT tools automate basic educational processes such as data input and analysis. This kind of feature eliminates a huge amount of time. 

In institutions that give services such as education, time is always important. Time is a big factor in determining the quality and amount of education that they will be providing. So, being able to save time doing tasks allows them to direct this to other meaningful projects.

Improve Technology Literacy

Technology is now part of our everyday lives, that is why technology literacy is something that everyone must have.

Through incorporating ICT in education, educators and students will be dealing with this tool every day. This can help them be familiarized with the basics of using technologies. This way, it would be easier for them to use other types of technology.


Is ICT needed in education?

Yes. In a fast-paced society that heavily relies on technology, incorporating ICT in education systems is now a must.

How is ICT beneficial?

ICT is beneficial in different ways. That is why it is a helpful tool in the education sector.

Key Points

The use of information and communication technology in education is greatly advantageous. It helps educational institutions provide better services to the students.

This tool helps them improve the quality of education being given to the children. That is why it is highly recommended to use information and communication technology tools in your school system. 

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